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Update on the Trader Support Service, the new IT system for NI – turns out it won't be “fully digital and streamlined” (who knew...)/1 https://twitter.com/AnnaJerzewska/status/1291632282348990465
I initially thought this will be an attempt to create an automated customs system.
For example, the trader enters the description of the product and the system tries to provide a product code lookup.
/2
For example, the trader enters the description of the product and the system tries to provide a product code lookup.
/2
Seems it’s not quite that.
On one hand, there is a bit less of a need for new, non-existing tech, on the other this comes with its own challenges
/3
On one hand, there is a bit less of a need for new, non-existing tech, on the other this comes with its own challenges
/3
Seems that TSS will be more of an interface for CHIEF/CDS (current customs systems).
It will be used to clean, collect and sort customs data from different sources (emails, documents etc). It will scan for the needed info.
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It will be used to clean, collect and sort customs data from different sources (emails, documents etc). It will scan for the needed info.
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Underpinning that will be an actual, human support team. A free consulting service.
/5
/5
Which brings me to my question from yesterday - do we happen to have a group of customs specialists with nothing to do?
You know, that the freight forwarders and brokers didn't hire?
/6 https://twitter.com/AnnaJerzewska/status/1291636083244052481
You know, that the freight forwarders and brokers didn't hire?
/6 https://twitter.com/AnnaJerzewska/status/1291636083244052481
So, in a way, that makes the whole thing a bit more achievable - automating the whole customs process would be a nightmare.
/7
/7
On the other hand, while this sounds technically easier... it's yet another part of the plan that relies on customs savvy professionals.
Apart from time, perhaps our scarcest resource.
/ends
Apart from time, perhaps our scarcest resource.
/ends
