Got an FOI response almost three years late... a short thread
Back in December 2017, when I was a reporter for the Gloucestershire Echo, I went to a knife crime event where a police officer gave a talk mentioning he'd been running undercover stings on local shops - sending in underage teens to see whether the store would sell them knives.
That's an interesting story, I thought. So I asked the @Glos_Police press office for some details about the operation, and the shops which had fallen foul of it. They said they'd rather not give those details.
So I put in an FOI on December 5, 2017, hoping for a response within the 20 working day limit.

I got one on November 20, 2020, having forgotten all about it
It refuses to confirm or deny whether the info is held: "Whilst there is a public interest in providing reassurance that the Police Service are appropriately and effectively holding information of this nature, there is a stronger public interest in safeguarding national security"
I'm not criticising the decision per se (although if I happened to be reporting in court when a case related to the op came up, I'd know all about it anyway). But a three-year wait to hear it isn't good enough
I decided to have a look through the police force's What Do They Know page. It's littered with long overdue FOIs, some from the even more distant past. That's not acceptable https://www.whatdotheyknow.com/body/gloucestershire_police
. @LeighBoobyer revealed this last year, but only after a gargantuan effort. As he said at the time: "It took months to get the information as the Constabulary’s FOI team failed to provide responses on-time and, eventually, I took matters to the Information Commissioner’s Office"
Do better, @Glos_Police - transparency is important
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