Spending the day listening to the fab @LouDowne understanding how to design better services... Ultimately providing better experiences for @N_landCouncil and the wonderful folk of the county! Watch this space...
So far so good!
Simple ideas. Simply presented. Simple solutions.... Simply marvelous @LouDowne
Looking forward to day unfolding!!
@LouDowne great services tell a story to set expectations for users. If your story has gaps users will assume & make stuff up.
This eg of a story with gaps is also akin to a night spent with @stephenmounsey & @BertieHazell
... I look forward to filling the gaps with them soon!
Well... I'm absolutely jiggered after a full day of intense Service Design wizardry with @LouDowne but its been absolutely mint & wholly recommend to all & sundry. Testament to how serious @N_landCouncil take providing great services! Exciting times...
You can follow @WillyMzea.
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