I find Starbucks fascinating:

raised the bar for good coffee (yes, I know you prefer your neighborhood spot; that's the point) & made it available nearly everywhere, created "third places" w/broadband & clean restrooms, revolutionized mobile ordering. And normalized milkshakes. https://twitter.com/Prof_Bruckner/status/1341418273385164801
Starbucks also provides a counterexample to "big corporations running roughshod over the common man."

They offer their employees:

-100% paid tuition at ASU online
-health care, 401k match, parental leave
-transit passes
-assistance with extraordinary expenses
Starbucks also illustrates how chains can bring some of the consumer benefits of scale, which normally require a large population, to rural areas and small towns.

Suppose you're lactose intolerant. They have 3 types of non-dairy creamer (coconut, soy, almond) in ~every location.
Local coffee shops are wonderful, this is about Starbucks as a social & economic institution.

It's partly an empirical question, but I wouldn't assume Starbucks puts local shops out of business. Instead they help stimulate demand for coffee & good coffee shops. And milkshakes🤷‍♂️
I'd also qualify some of the labor benefits by noting that you have to work a certain number of hours to be eligible, and I gather $SBUX has sometimes made that difficult to achieve.

Still, the idea of a service job offering 100% college tuition etc. was unheard of 10 years ago.
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