I’m a @jasonlk fan, but this is bad VC advice.

This approach empowers old bosses too much

Here’s what we do @OasisCalling instead... https://twitter.com/jasonlk/status/1358165466473066496
Ask for FOUR REFERENCES
- 3 normal references
- 1 “worst reference ever”

The purpose of reference checking isn’t just to make the hiring decision, it’s to understand the whole person so that we achieve optimal success managing them post-hire
All reference calls are highly structured & documented in a Notion using a pre-fab template (more below)

Each call takes 30min or less

You drive the call, not the reference

This is not box checking exercise!
First, set the baseline...

1. Relationship context — how do you know each other? Length of relationship?

2. Overall impression — when you think of X, what is the first thing that comes to mind?
3. Peer comparison — how does X compare to his/her peers? Using a NUMERICAL rating, how would you rate him/her technically? Socially?

Push for a percentile basis or on a scale of 1-10

It is hard for people to BS this
4. Greatest strengths?

5. Greatest weaknesses?

References are used to getting this question, but occasionally you can learn something new here

Also, it sets up what’s coming next...
6. SUCESS pre-mortem — if we hire X & it doesn't work out––based on your experience––what would you guess would be the cause?

I ask this from both the candidate’s perspective & the company perspective

No one else asks this question, so YMMV but often you get amazing answers
7. FAILURE pre-mortem — if we hire X & in 12 months it works out amazingly well––based on your experience––what would you guess would be the cause?

Ask for both perspectives

“Why would he/she be miserable & quit?”

“Why would we fire him/her?”
Pre-mortem questions require speculation, which makes some references uncomfortable

But if the reference really knows the candidate, you will learn circumstances under which the candidate is likely to THRIVE and FAIL

Use them to gain insight into core motives & personality
8. Advice for managing X? — if I hire X and he/she reports to me, what advice do you have for managing him/her? Anything to avoid or watch out for?

This combined with the pre-mortem questions can deliver incredible insights into the candidate
9. Anything else I should know? — anything that I didn't ask about or we haven't discussed so far that I should know about X?

Occasionally this will reveal something bad or important, but usually gives the reference a chance to summarize his/her opinion

And you’re done!
Note: 60% of the time you won’t actually be able to get ahold of the “worst reference ever” and that’s OK

The value of asking is as much about how honest the candidate is willing to be as it is the answers you get
Before I ask a candidate for references, I explain my goal in reference checking:

To gain a holistic understanding of them as a person so that I can manage them optimally if we do hire them.

@OasisCalling does not hire like other companies and we are proud of that
I’ve shared this approach with my @gcvc_ portfolio founders enough times to create a shareable version

Feel free to copy & improve it!

Note: this document is slightly out of date, as I’ve re-arranged the questions a little and added more clarifying text https://www.notion.so/theoasis/Reference-Check-Example-read-this-8467d2de29184b4a95a9ee2721ae84c1
I created this as a Notion template because I know I forget stuff, especially if I’m coming out of an eng meeting or design review session & my head is in totally different place

I want our process to be idiot proof, including when I’m the idiot
The VCs who give this kind of advice are typically tall, charismatic, establishment white guys who have thrived within the existing power structure

People like them! That’s why they’re VCs

But plenty of awesome people, inc most women & POCs, have had lots of bad bosses
If you take old bosses feedback at face value, you are likely to perpetuate existing inequalities in the tech industry—without any intention to do so!
When I recruit, I am in the OUTLIER HUNTING business

I want to find the 💎 in the 💩

I want to find the undervalued talent that will thrive @OasisCalling & be loyal in the (inevitable) bad times

I do not want to compete for the same talent as every other dipshit recruiter bot
The purpose of our interview & hiring process is to systematically identify STATISTICAL OUTLIERS before the rest of the market realizes how awesome & talented they are.
This is why we have a “pound the table” standard for making offers.

If no one is pounding the table saying “we’re idiots if we don’t hire X” then we don’t make a job offer. Period.

It’s an exceptionally clarifying standard.
Hiring well is f*cking hard and I’m still learning how to do it

This is the best approach I’ve come up with so far, but I’m sure it has flaws & will improve over time

This approach is also unique to our specific @OasisCalling culture & management philosophy

YMMV
Also... if you have better ideas, pls share them

I want to learn from you!
You can follow @mattmireles.
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