Time for patients to stop treating their medical service providers, *particularly* surgeons, like demi-gods. And being afraid to question, or insist on more professional communication.
If you have an op on a Monday for removal of a potentially malignant bladder tumour,
followed by an ultrasound and a CT scan, and get discharged on the Wednesday without a word from the surgeon, *something* isn't working. Your medical aid first of all should be notified. Even though your passivity is the real architect of your misfortune. Would you drive away
from the garage dealer after an expensive service, without some feedback? I thought not. So why do people accept this kind of unacceptable disservice from large-ego, brusque medical practitioners? Stop it. You and your medical aid are paying 5 star rates.
You'd likely never accept such cavalier treatment from even a plumber. So kick the god-complex to the kerb, and raise hell. When my 86-year-old godmum got told by a nurse at a high-end clinic in KZN that 'it's not my job' when asked for assistance just to walk to the bathroom,
I created a stink with the medical aid which resulted in an internal hospital group enquiry, a disciplinary and written feedback to me.
And yes, I know this is, or sounds like, 'ytpipo' elitism and problems. But service is service. I can't imagine an NHI if this is private care.
Conclusion: The tumour story is mercifully not about me, but someone I care about. I wasn't asked to get involved, but if I *had* been asked, it would have been Armageddon. Assert your rights. Embrace constructive conflict. You'll make it better for the next person.
#MedicalMoans
You can follow @clivesimpkins.
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